Help for your working day.

NK Workforce is for authorised NK Power users. Your administrator provides your account and role. If you cannot sign in or need a password reset, contact your administrator or email support. Never send us your password.

Sign in to the app and choose “Enable phone notifications” from the three-dot menu. In your iPhone notification settings, allow NK Workforce alerts. Check whether Focus is silencing them. Keep an internet connection available. New work alerts may take a minute or two to arrive. If they appear only inside the app, contact support with the time of the missing alert.

Check your assigned task date and project, your internet connection and the app’s location permission. If the task or attendance record is incorrect, contact your administrator. Report the time you attempted to record attendance so the record can be reviewed.

Check your internet connection and the camera or photo permissions requested by the app. Keep a copy of your work notes before retrying. Reopen the task to check whether the update was saved before submitting it again. If it still fails, send support the error message and task reference.

Available features depend on your assigned role. Employees and administrators have different access. Ask your administrator to check your permissions if a feature you need is unavailable.

Email support with the affected feature, what happened and when. For account access, corrections or deletion requests, explain what you need without including passwords or sensitive documents. The team will review your request and any applicable record-retention requirements.